Cytiva Life Sciences

Who knows your ÄKTA™ chromatography system better than the company that designed it? Keep your system running optimally – throughout its LifeCycle – with comprehensive OptiRun™ service solutions for maintenance and repair.

Decades of engineering

  • 50+ years of design experience; design engineers support our service engineers
  • Testing and calibration software designed into our service platform 
  • Continuous improvement – via service bulletins and collective experience (knowledge library)

Factory training

  • Certified field engineers
  • Recertified to the latest factory developments
  • We don’t train 3rd parties

GxP compliance

  • 100% genuine new OEM certified spare parts
  • Robust quality management system supports GxP compliance

Proprietary software

  • Our testing and calibration software are available exclusively to Cytiva service engineers
  • It’s required to install and properly set up several critical components, so system operates reliably

Global scale

  •  1000 specialists
  • 100 000 instruments 
  • 90+ countries
  • 4000 years of combined technical experience

Remote support

  • Center staffed with experienced specialists
  • Advanced remote visualization tools to expedite diagnosis and repair

     ÄKTA™ system repair and maintenance checklist

ÄKTA™ instruments we serve

  • ÄKTA avant™ system
  • ÄKTAexplorer system
  • ÄKTAFPLC system
  • ÄKTA go™ system
  • ÄKTA oligosynt™
  • ÄKTA pcc™ and BioProcess™ pcc systems
  • ÄKTA pilot™ system
  • ÄKTAprime plus system
  • ÄKTA process™ DCS system
  • ÄKTAprocess™ system
  • ÄKTA pure™ system
  • ÄKTApurifier system
  • ÄKTA ready™ system
  • ÄKTA ready™ XL system
  • ÄKTA™ start system
  • ÄKTAxpress system
  • OligoPilot™ system

From installation and qualification through preventive maintenance and repairs to support plans: OptiRun™ services covers you for the LifeCycle of your ÄKTA™ system, so you can maximize uptime and GxP compliance.

 

    Uptime from improved reliability

    Compliance

    Longevity with reduced costs

    Investment into the future 

    Unmatched infrastructure to back your operations

    Breadth and depth of expertise

    Local support

What our customers say

“Our service tech was very knowledgeable and easy to work with. He made sure to explain everything very thoroughly. He was flexible even when we were missing a part needed for the PM and was able to coordinate with his team to get the part we needed quickly.”

 

“Our AKTA is very old, but M. keeps it working like new. Whenever we have a problem, he is very prompt, professional and friendly and does great work.”

 

“Fantastic service as usual.”

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